70 years from a doctor's radio bleep to India's pager boom, and the hospitals that still carry one.
After the Second World War, engineers shrank radios into things you could carry. The pager was the simplest: a receiver that beeped when someone wanted you. It spread from hospitals to business people to teenagers, learned to show numbers and then words, and for a few years in the 1990s it was how cities from Tokyo to Mumbai stayed in touch. Mobile phones and SMS replaced it for most people, but where a message must get through, many still wear one.
Al Gross's first telephone pager, the hospital 'bleep' in London and New York, and Motorola's name for it.
1949
The first telephone pager
Al GrossUnited States
Al Gross, who had already built walkie-talkies, turned his two-way radios into one-way receivers that could signal a person from a telephone. He aimed it at doctors, who at first worried the beeping would upset patients.
Why it mattered. It set the pattern for every pager since: a pocket receiver that is called, not a phone that calls.
Al Gross and New York's Jewish HospitalNew York City
New York City's Jewish Hospital began using Gross's paging system in 1950, one of the first practical paging services, for physicians who needed to be reached anywhere in the building.
Why it mattered. Hospitals became paging's first and most loyal customers.
Multitone Electric CompanySt Thomas' Hospital, London
Multitone, founded by the inventor Joseph Poliakoff, installed a closed-loop radio paging system at St Thomas' Hospital in London. Doctors carried small receivers that bleeped when they were wanted, instead of being called over loudspeakers.
Why it mattered. Britain's doctors still call a pager a 'bleep' because of it.
Motorola engineers under John F. Mitchell combined ideas from walkie-talkies and car radios to make a transistorised pager, small enough to carry. The same team later helped build the first handheld mobile phone.
Why it mattered. Transistors made pagers pocket-sized and battery-friendly.
Consumer tone pagers, Japan's Pocket Bell, the POCSAG standard, and screens for numbers and then words.
1964
Pageboy I, the first consumer pager
MotorolaUnited States
Motorola's Pageboy I was a tone-only pager with no screen and no memory. When it beeped, the wearer knew to call the office or go straight to the emergency room. Some accounts date its launch as late as 1974.
Why it mattered. It began Motorola's decades as the world's biggest pager maker.
Post Office Code Standardisation Advisory Group (POCSAG)London
The British Post Office, then running the UK's phones, gathered engineers from several companies to design a common digital code for paging, so any maker's pager could work on any network.
Why it mattered. A shared standard let paging spread across countries.
Numeric pagers added a small display that showed the caller's phone number. Around 1980 there were said to be about 3.2 million pagers in use worldwide.
Why it mattered. You no longer had to phone the office just to find out who wanted you.
The international radio committee accepted the Post Office code as Radiopaging Code No. 1, later ITU-R Recommendation M.584. It sends 32-bit codewords with 10 check bits, in batches of 8 frames, at 512 bits a second, later 1,200 and 2,400.
Why it mattered. The same code, sync word and error correction are still used today.
Tens of millions of pagers worldwide, faster codes, two-way paging, and India's short, fast boom.
1992
July 1992
India auctions paging licences
Department of TelecommunicationsNew Delhi
India's DoT invited bids for private paging services in 27 cities, with up to four operators in the largest. Disputes and clarifications delayed the launch by about three years.
Why it mattered. It was one of India's first steps in opening telecoms to private companies.
Motorola announced FLEX, a paging code that could send up to 6,400 bits a second using four-level FSK, with a 4-minute cycle of 128 frames so pagers could sleep even longer.
Why it mattered. Faster codes let one channel serve millions more pagers.
India's first licensed paging service started in 1995, and circle licences for the rest of the country followed. Motorola was reported to supply about 80% of the pagers.
Why it mattered. For a few years, a pager was India's most affordable mobile connection.
West Bengal's chief minister made India's first mobile phone call. Early tariffs were about ₹16.80 a minute at peak, and incoming calls were charged too.
Why it mattered. Mobiles were pagers' future rivals, but at first they were far too costly for most.
Barely a year after launch, India had about 200,000 pager subscribers. More than 95% of pagers sold were alphanumeric, against under 20% in richer markets, and most users were individuals rather than companies.
Why it mattered. It showed how badly Indians needed a way to be reached when landlines took months to install.
In Japan, more than 10 million Pocket Bells were in use at the peak, many carried by teenagers, who spelled out messages in number puns such as 14106 for 'aishiteru' (I love you).
Why it mattered. Pager codes were an early form of text-speak.
Subscribers in India's 27 licensed cities reached about 8.3 lakh, and fell to about 6.7 lakh a year later. Some later accounts put the peak nearer 20 lakh. A tribunal later dated the industry's decline from 1997–98.
Why it mattered. The boom was already turning as mobile phones got cheaper.
India's pager boom rose fast after 1995 and was already falling by 1999, as reported at the time.
1996 May 1996: about 2 lakh (Indian Techonomist)
1998 March 1998: 8.33 lakh in 27 cities (Voice&Data)
1999 March 1999: 6.70 lakh (Voice&Data)
2002 2002: about 5 lakh (ThePrint)
2001 – today
Mobiles take over, hospitals hold on
SMS and cheap mobiles replace pagers for most people, but hospitals and emergency crews keep them.
2002
India's pagers fade
Indian paging operatorsIndia
By 2002 India had only about 5 lakh pager users. Mobiles that could send SMS for far less had become the everyday choice, and pagers lost their status appeal.
Why it mattered. Mobile phones did everything a pager did, and could talk back.
A national survey of US hospital doctors and other clinicians found that about 80% were given a pager by their hospital, and pagers were the most common way they received patient messages.
Why it mattered. Reliable coverage indoors keeps pagers in hospitals.
England's NHS was reported to use about 130,000 pagers, around one in ten of those left in the world, at about £6.6 million a year. Hospitals were told to phase them out by the end of 2021, keeping some for emergencies such as a Wi-Fi failure.
Why it mattered. Even the bleep's birthplace began switching to phone apps.