The history

The history of the pager

70 years from a doctor's radio bleep to India's pager boom, and the hospitals that still carry one.

After the Second World War, engineers shrank radios into things you could carry. The pager was the simplest: a receiver that beeped when someone wanted you. It spread from hospitals to business people to teenagers, learned to show numbers and then words, and for a few years in the 1990s it was how cities from Tokyo to Mumbai stayed in touch. Mobile phones and SMS replaced it for most people, but where a message must get through, many still wear one.

70
years
26
moments
3
people
6
places

1949

First telephone pager system

Al Gross, United States

1956

First hospital radio paging ('bleep')

Multitone, St Thomas' Hospital, London

1964

First consumer pager

Motorola Pageboy I

1981

Pager code made a world standard

POCSAG (Radiopaging Code No. 1)

1995

First two-way pager

Motorola Tango

1995

First licensed paging in India

Private operators in licensed cities

1949Radio calls for doctors

1949 – 1963

Radio calls for doctors

Al Gross's first telephone pager, the hospital 'bleep' in London and New York, and Motorola's name for it.

1949

The first telephone pager

Al GrossUnited States

Al Gross, who had already built walkie-talkies, turned his two-way radios into one-way receivers that could signal a person from a telephone. He aimed it at doctors, who at first worried the beeping would upset patients.

Why it mattered. It set the pattern for every pager since: a pocket receiver that is called, not a phone that calls.

1950

Doctors on call in New York

Al Gross and New York's Jewish HospitalNew York City

New York City's Jewish Hospital began using Gross's paging system in 1950, one of the first practical paging services, for physicians who needed to be reached anywhere in the building.

Why it mattered. Hospitals became paging's first and most loyal customers.

1956

The first hospital radio 'bleep'

Multitone Electric CompanySt Thomas' Hospital, London

Multitone, founded by the inventor Joseph Poliakoff, installed a closed-loop radio paging system at St Thomas' Hospital in London. Doctors carried small receivers that bleeped when they were wanted, instead of being called over loudspeakers.

Why it mattered. Britain's doctors still call a pager a 'bleep' because of it.

1959

The word 'pager'

MotorolaChicago area

Motorola is credited with first using the word 'pager' for its personal radio receivers in 1959. Early models did not sell well.

Why it mattered. It named a whole category of device.

1960

c. 1960

A pager built with transistors

John F. Mitchell's team at MotorolaChicago area

Motorola engineers under John F. Mitchell combined ideas from walkie-talkies and car radios to make a transistorised pager, small enough to carry. The same team later helped build the first handheld mobile phone.

Why it mattered. Transistors made pagers pocket-sized and battery-friendly.

1962

Bellboy at the World's Fair

Bell SystemSeattle World's Fair

The Bell System showed its Bellboy radio paging system at the Seattle World's Fair. A beep told the wearer to find a telephone and call in.

Why it mattered. The phone company itself was now selling paging to the public.

1964 – 1989

Tones, numbers and a common code

Consumer tone pagers, Japan's Pocket Bell, the POCSAG standard, and screens for numbers and then words.

1964

Pageboy I, the first consumer pager

MotorolaUnited States

Motorola's Pageboy I was a tone-only pager with no screen and no memory. When it beeped, the wearer knew to call the office or go straight to the emergency room. Some accounts date its launch as late as 1974.

Why it mattered. It began Motorola's decades as the world's biggest pager maker.

1968

Japan's Pocket Bell

Nippon Telegraph and Telephone (NTT)Japan

NTT started a pager service in Japan, later nicknamed pokeberu, from 'pocket bell'. It would run in some form for 51 years.

Why it mattered. Japan became one of the world's biggest pager markets.

1976

A code for all pagers

Post Office Code Standardisation Advisory Group (POCSAG)London

The British Post Office, then running the UK's phones, gathered engineers from several companies to design a common digital code for paging, so any maker's pager could work on any network.

Why it mattered. A shared standard let paging spread across countries.

1980

early 1980s

Pagers get a number screen

Pager makersWorldwide

Numeric pagers added a small display that showed the caller's phone number. Around 1980 there were said to be about 3.2 million pagers in use worldwide.

Why it mattered. You no longer had to phone the office just to find out who wanted you.

1981

February 1981

POCSAG becomes a world standard

CCIR (now ITU-R)Geneva

The international radio committee accepted the Post Office code as Radiopaging Code No. 1, later ITU-R Recommendation M.584. It sends 32-bit codewords with 10 check bits, in batches of 8 frames, at 512 bits a second, later 1,200 and 2,400.

Why it mattered. The same code, sync word and error correction are still used today.

1985

mid-1980s

Whole words on the screen

Pager makersWorldwide

Alphanumeric pagers could show letters as well as numbers, so a pager could carry a short text message typed by an operator.

Why it mattered. Pagers became the first mass-market way to receive text on the move.

1990 – 2000

The pager boom

Tens of millions of pagers worldwide, faster codes, two-way paging, and India's short, fast boom.

1992

July 1992

India auctions paging licences

Department of TelecommunicationsNew Delhi

India's DoT invited bids for private paging services in 27 cities, with up to four operators in the largest. Disputes and clarifications delayed the launch by about three years.

Why it mattered. It was one of India's first steps in opening telecoms to private companies.

1993

FLEX: faster paging

MotorolaUnited States

Motorola announced FLEX, a paging code that could send up to 6,400 bits a second using four-level FSK, with a 4-minute cycle of 128 frames so pagers could sleep even longer.

Why it mattered. Faster codes let one channel serve millions more pagers.

1994

61 million pagers

Pager users worldwideWorldwide

By 1994 about 61 million pagers were reported to be in use around the world, up from about 3.2 million in 1980.

Why it mattered. Paging had become the world's mobile messaging system, before SMS.

1995

March 1995

Paging begins in India

Licensed paging operatorsIndian cities

India's first licensed paging service started in 1995, and circle licences for the rest of the country followed. Motorola was reported to supply about 80% of the pagers.

Why it mattered. For a few years, a pager was India's most affordable mobile connection.

1995

31 July 1995

India's first mobile call

Jyoti Basu and Sukh RamKolkata

West Bengal's chief minister made India's first mobile phone call. Early tariffs were about ₹16.80 a minute at peak, and incoming calls were charged too.

Why it mattered. Mobiles were pagers' future rivals, but at first they were far too costly for most.

1995

The first two-way pager

MotorolaUnited States

Motorola extended FLEX into ReFLEX and launched the Tango, a pager that could send short replies as well as receive.

Why it mattered. Two-way paging foreshadowed the texting phones that replaced pagers.

1996

May 1996

2 lakh Indian subscribers

Indian paging operatorsIndian cities

Barely a year after launch, India had about 200,000 pager subscribers. More than 95% of pagers sold were alphanumeric, against under 20% in richer markets, and most users were individuals rather than companies.

Why it mattered. It showed how badly Indians needed a way to be reached when landlines took months to install.

1996

c. 1995–1996

Teenagers and number codes

Pager users in Japan and elsewhereJapan

In Japan, more than 10 million Pocket Bells were in use at the peak, many carried by teenagers, who spelled out messages in number puns such as 14106 for 'aishiteru' (I love you).

Why it mattered. Pager codes were an early form of text-speak.

1998

March 1998

India's pager peak

Indian paging operatorsIndian cities

Subscribers in India's 27 licensed cities reached about 8.3 lakh, and fell to about 6.7 lakh a year later. Some later accounts put the peak nearer 20 lakh. A tribunal later dated the industry's decline from 1997–98.

Why it mattered. The boom was already turning as mobile phones got cheaper.

By the numbers

Pager subscribers in India

India's pager boom rose fast after 1995 and was already falling by 1999, as reported at the time.

200000 subscribers400000 subscribers600000 subscribers800000 subscribers1000000 subscribers 2000 1996: May 1996: about 2 lakh (Indian Techonomist)19961998: March 1998: 8.33 lakh in 27 cities (Voice&Data)19981999: March 1999: 6.70 lakh (Voice&Data)19992002: 2002: about 5 lakh (ThePrint)2002
  1. 1996 May 1996: about 2 lakh (Indian Techonomist)
  2. 1998 March 1998: 8.33 lakh in 27 cities (Voice&Data)
  3. 1999 March 1999: 6.70 lakh (Voice&Data)
  4. 2002 2002: about 5 lakh (ThePrint)

2001 – today

Mobiles take over, hospitals hold on

SMS and cheap mobiles replace pagers for most people, but hospitals and emergency crews keep them.

2002

India's pagers fade

Indian paging operatorsIndia

By 2002 India had only about 5 lakh pager users. Mobiles that could send SMS for far less had become the everyday choice, and pagers lost their status appeal.

Why it mattered. Mobile phones did everything a pager did, and could talk back.

2003

2003–2008

Paging shrinks in the US

US paging industryUnited States

US paging revenue fell from about $6.2 billion in 2003 to about $2.1 billion in 2008 as mobile phones took over.

Why it mattered. Consumers left, but hospitals and emergency services stayed.

2017

Hospitals still hold on

Hospital-based cliniciansUnited States

A national survey of US hospital doctors and other clinicians found that about 80% were given a pager by their hospital, and pagers were the most common way they received patient messages.

Why it mattered. Reliable coverage indoors keeps pagers in hospitals.

2019

February 2019

The NHS told to drop pagers

Matt Hancock, Health SecretaryLondon

England's NHS was reported to use about 130,000 pagers, around one in ten of those left in the world, at about £6.6 million a year. Hospitals were told to phase them out by the end of 2021, keeping some for emergencies such as a Wi-Fi failure.

Why it mattered. Even the bleep's birthplace began switching to phone apps.

2019

September 2019

Japan's last pager service closes

Tokyo TelemessageTokyo

Tokyo Telemessage, the last paging company in Japan, ended its service in 2019. NTT had already stopped in 2007.

Why it mattered. It closed a 51-year chapter that began with NTT in 1968.

Did you know?

Every POCSAG pager still hunts for the same 32-bit sync word, 7CD215D8 in hexadecimal, agreed in 1981.

British doctors still call a pager a 'bleep', after the first hospital system at St Thomas' in 1956.

In 1996 more than 95% of India's pagers were alphanumeric, compared with under 20% in richer markets.

In 2019 England's NHS was reported to use about 130,000 pagers, around one in ten of those left in the world.

Japan's paging ran for 51 years, from NTT's start in 1968 to Tokyo Telemessage's close in 2019.

The people

Who figured it out

Al Gross

1918 – 2000 · Radio engineer and inventor · Canada and United States

Built early walkie-talkies and the first telephone pager, and won a Lemelson-MIT lifetime award in 2000.

Joseph Poliakoff

1873 – 1959 · Engineer and founder of Multitone · Russian Empire and England

Made hearing aids and the induction loop; his company built the first hospital radio 'bleep'.

John F. Mitchell

1928 – 2009 · Engineer and Motorola president · United States

Led the team that made a transistorised pager, and later backed the first handheld mobile phone.

Where it happened

6 places, one idea

Sources

Where this comes from

Dates marked “c.” are approximate, and historians sometimes disagree about who was first. If you spot a mistake, tell us.

  1. Pager Wikipedia
  2. Al Gross (engineer) Wikipedia
  3. Why pagers still matter: the history of pagers Spok Inc.
  4. Our history Multitone
  5. Joseph Poliakoff Wikipedia
  6. John Francis Mitchell Wikipedia
  7. Motorola PageBoy I (1964-1975) Westport Tech Museum
  8. POCSAG Wikipedia
  9. Motorola FLEX Wikipedia
  10. Motorola expects FLEX protocol will become 'de facto' standard RCR Wireless News, 8 May 1995
  11. How do radio pagers work? Explain that Stuff
  12. ReFLEX Wikipedia
  13. Easycall enthusiastic about India's pager boom, 15 May 1996 The Indian Techonomist (Rishab Aiyer Ghosh)
  14. Paging Voice&Data
  15. Beep. Play. Repeat: How the pager pushed Indian professionals to become savvy ThePrint
  16. Indian Paging Service Association vs Union of India, 12 April 2005 Indian Kanoon (TDSAT order)
  17. 1995: Mobile services come calling Business Today
  18. Health Secretary Matt Hancock orders ban on use of pagers by NHS staff before end of 2021 Computer Weekly
  19. Hospital-based clinicians' use of technology for patient care-related communication: a national survey Journal of Hospital Medicine (PubMed)
  20. Japan's final pager service to end CNN
  21. Numeric substitution in Japanese Wikipedia
  22. Turn back the pages: Tokyo Telemessage to shut down Japan's last pager service in 2019 TeleGeography CommsUpdate
  23. Recommendation M.584: Codes and formats for radio paging ITU-R
  24. Motorola Pageboy Wikipedia

That's the history. Now see how it works.